Privacy Policy

Last Updated: 14 February 2026

This Privacy Policy explains how Kasturi Associates (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit our website, contact us, or use our services.

1) Who We Are

Kasturi Associates
Address: Building 2A, Narendra Nagar, Near Habitus2, Swej Farm, Opp. Mahima Elite, Sodala, JAIPUR-302019
Email: chandraveer@kasturiassociates.in
Phone: +91 74-1762-1762
Grievance Contact (Data Queries):
Mr. Chandraveer Singh Chauhan, chandraveer@kasturiassociates.in, +91 74-1762-1762

2) What Personal Data We Collect

We may collect the following categories of personal data depending on how you interact with the website:

A. Data you provide

  • Name, phone number, email address
  • Organization/clinic/hospital/company name, designation
  • City/state, address (if required for delivery or installation)
  • Inquiry details, messages, and attachments you send
  • Billing/shipping details (only if you place an order or request delivery)

B. Data collected automatically

  • IP address, approximate location (city/region), device type, browser type
  • Pages viewed, time spent, referring page, clicks
  • Cookie and similar tracking identifiers (see Cookie Policy)

C. Business/Compliance data (where applicable)

  • GSTIN or institutional details for invoicing
  • KYC/authorization details where required by applicable laws or partner policies for supplying regulated healthcare products (if applicable)

3) Why We Use Personal Data (Purposes)

We process personal data for “specified purposes” such as:

  • Responding to inquiries, requests, and support questions
  • Sharing product/service information, quotations, or proposals you request
  • Fulfilling orders, delivery, installation coordination, and invoicing
  • Improving website performance, security, and user experience
  • Marketing communications (only when permitted and/or with consent, as applicable)
  • Compliance, fraud prevention, legal claims, audits, and recordkeeping

The Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025 provide the legal framework for processing and protecting personal data in India.

4) Consent and Choices

Where consent is required, we will request it through appropriate notices or opt-in mechanisms. You can withdraw consent, where applicable, with ease comparable to how it was given.

You can also opt out of marketing emails by using the “unsubscribe” link (if provided) or by contacting us.

5) Sharing of Personal Data

We may share personal data only as needed for the purposes described above, including with:

  • Service providers (website hosting, analytics, email, CRM, customer support)
  • Courier/logistics partners for delivery and tracking
  • Payment and invoicing partners (if applicable)
  • Professional advisors (legal, accounting) and auditors as required
  • Authorities where required by law or to protect legal rights

We require such partners to protect data using reasonable safeguards and to use data only for contracted purposes.

6) International Transfers

Some service providers may process data outside India. Cross-border transfer of personal data may be restricted by Government notifications under applicable law.

7) Data Retention

We retain personal data only for as long as necessary for the stated purposes, or as required by law. Where applicable, we erase personal data upon withdrawal of consent or when no longer needed, unless retention is required by law.

8) Security Measures

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure and to prevent personal data breaches.

9) Your Rights (Data Principal Rights)

Subject to applicable law, you may have the right to:

  • Request a summary of personal data being processed and information on sharing (access)
  • Request correction, updating, completion, and erasure
  • Withdraw consent (where processing is based on consent)
  • Raise grievances through our grievance mechanism before approaching the Data Protection Board

To exercise these rights, contact: Mr. Chandraveer Singh Chauhan, chandraveer@kasturiassociates.in, +91 74-1762-1762

10) Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us for deletion. The law also restricts tracking/behavioral monitoring and targeted advertising directed at children.

11) Third-Party Links

Our website may link to third-party websites (partners, social media, YouTube, etc.). Their privacy practices are governed by their own policies; we are not responsible for them.

12) Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.